With the convergence of IT and OT, utility firms are getting an opportunity to foster business excellence and encourage a more collaborative approach to digitalization.
FREMONT, CA: The utility industry is constantly undergoing technological transitions, which are influencing the industry’s economic, social, and working environments, alongside providing opportunities to improve business performance. One such change is the convergence of Information Technology (IT) and Operational Technology (OT). The IT and OT integration space is gaining immense importance, presenting never-before opportunities to the industry.
Operational excellence of utility companies depends highly on how efficiently their information technology interacts with their operational technology. IT and OT are converging to improve utility operations, and offer benefits such as enhanced productivity and security. The importance of IT and OT convergence lies in the monitoring of connected systems. It also makes analyzing the data easier.
In the excitement of welcoming IT and OT integration, utilities must keep two critical factors in mind. The first is creating a roadmap of the convergence process by identifying use cases that ensure higher efficiency and guarantee the overall success of the IT-OT integration initiative. Besides, firms should also place an extreme focus on security. The discussion on IT and OT convergence will be incomplete without mentioning the need for cultural change management. While identifying use cases and managing security are top priorities, organizational culture must also be changed accordingly. People who manage IT and OT have different work environments, and ensuring collaboration is of prime importance.
Although IT and OT convergence is a pretty difficult mission to undertake, utilities are sure to gain a better position to best leverage the opportunities that digitalization brings to them.