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Artificial Intelligence Transforms the Utility Sector, Benefiting Providers and Customers
By Utilities Tech Outlook | Wednesday, August 07, 2019
Artificial intelligence creates positive impacts on the utility landscape, helping the providers as well as the customers.
FREMONT, CA: In recent years, the utility industry is turning to Artificial Intelligence (AI) to optimize energy consumption and significantly reduce the high energy bills. Implementing AI to the system can simplify the energy distribution for providers and also billing processes for the customers with fast, compliant revenue management and financial insights, controlling and enabling the flexibility of pricing management. As utility management, processing, and payment are expensive and time-consuming, the AI’s automation efficiently helps the utility providers and consumers to collect, validate, and the utility invoices instantly. AI allows the authority to identify organizational errors and resolve them, eliminating redundancy in order to streamline payment procedures effectively.
· Optimization and Load Prediction
Utility providers powered by artificial intelligence can optimize real-time generation efficiencies, adjusting across the existing assets. Generation of renewable energy includes software to monitor and optimize the process; the integration of AI can increase energy production to meet the growing demands. The ability of AI’s smart learning can be used to forecast the supply-demand in the real-time and control the dispatch and supply according to the demand peaks.
· System Maintenance
Artificial intelligent can boost the organizational asset management system and save the firm from future issues. Replacing the manual risk of inspecting machines, which were not only time consuming but highly dangerous for the human workforce. The trained tools use deep learning algorithms to identify the defects and failures without interrupting the operations automatically. The smart learning ability of the AI helps to manage a portfolio of storage assets to support the grid. The controlled device with flexible energy consumption sifts demand in real-time at peaks without affecting the end-users.
· Energy Theft
The feasible nature of renewable energy leads to a surge in electric self-generation and also the rise in electricity theft. An AI algorithm enables theft detection when the readings are suspiciously lower than expected. It uses data from previous inspections to check and match the conclusion. AI is employed to detect usage patterns, payment, history, and other customer data, which can highlight irregular behavior. As a result, precise data management reports present the energy accounting platforms for data analytics and bill payment accurately.
· Personalized Packages
Collecting deep insights into the customer’s energy consumption helps the providers to manage the distributions and also to create customized offers for individuals. With the advantages of crafting electricity price, the utility industry can maximize their margins while minimizing customer churn. Generating renewable energy can benefit the customers to fulfill their energy requirement by saving massive bills and reverting the excess to the grid. Today, the fluctuating supply and demands in the energy can be matched more quickly by smart systems connecting consumers with renewable energy providers. The intelligent interface for the bills combines innovative and value-added payment by efficiently calculating the generation and supply at the individual level, removing the risk of fraud and unnecessary processing fees.
AI opens a wide range of exciting possibilities for utilities, from supplier’s selection to the consumption insights- the high-tech future of the utility industry has marked its advent. Today, various utility providers are adopting and deploying AI-based software and techniques into their existing systems, rewarding benefits for themselves and customers.